Use the Change State of Voice Equipment page to change the state of the installed voice channels.
There are five possible states:
The card or channel is in service and able to carry a transaction.
Manual-out-of-service. The card or channel has been taken out of service with a command issued by a user.
Facility-out-of-service. The channel has been taken out of service by the system. This state occurs when the Communication Manager software has detected a port is out of service.
Broken. The card or channel did not pass the diagnostics and has been taken out of service by the system. A channel cannot be manually changed to broken. Only a diagnostics failure can put equipment into the broken state.
Hardware-out-of-service. The card or channel is out of service due to one or more of its dependencies being out of service, broken, or not physically plugged in.
The following table lists the valid state changes: